Frequently Asked Questions – FAQs

  • How long is treatment usually?

    For Intensive Outpatient Program services, individuals can expect to be in active treatment for 8-12 weeks. ECT, Spravato and other treatments may vary in duration and are specific to each individual. For more information on these services, please schedule an assessment with our front desk.

  • How much time am I in treatment weekly?

    For Intensive Outpatient Program services, individuals can expect to be in active treatment for a minimum of 9 hours per week. ECT, Spravato and other treatments may vary in schedule and duration and are specific to each individual. For more information on these services, please schedule an assessment with our front desk.

  • Will my insurance cover services?

    We accept all major insurances for our outpatient services. Co-pays may be required as part of your visit, depending on your insurance coverage. Our team will complete a Benefits and Eligibility check with your insurance provider prior to your first visit, and make you aware of any co-pays that may be associated with your services. Please call our front desk for more information.

  • Do I need a referral to start services?

    A physician’s referral is not required for the Intensive Outpatient Program (IOP). However, a Physician’s referral is required if an individual is seeking Modern Electroconvulsive Therapy (ECT) services.

  • What if I miss a day of treatment in my program?

    Contact our office and we’ll make every effort to reschedule your missed appointment that week. Telehealth options are also available to our clients.

  • Will I have individual/family/medication therapy in addition to these services?

    Yes, individual and family therapy are included in our Intensive Outpatient Program, along with medication management and group therapy.

  • Do you treat substance abuse issues in your program?

    We primarily treat psychiatric/mental health diagnoses in our Intensive Outpatient Program. However, we also provide support for any co-occurring Substance Use Disorder (SUD), so long as the primary issue is mental health related. If you’re not sure if your substance use is the primary issue or not, contact our office and request an assessment.